e. firstname.lastname@example.org t. 01333 329882
Social media offer many benefits to a lot of businesses but also many challenges. One area I consistently come across as being as issue is how to manage your people engagement across several social channels.
So here’s another acronym we don’t need, SRM, Social Relationship Management.
Using a social CRM (Customer Relationship Management) tool will add benefits to your customer relationship team.
This short video helps you understand the benefits of taking this more strategic approach.
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