e. email@example.com t. 01333 329882
We know you don't want the hassle of managing your websites hosting, or even doing the WordPress updates, so we have a range of packages to suit all requirements.
PLEASE NOTE: We do not supply or support email services, this is an IT function and we don't have the skills. We highly recommend Microsoft Office 365 (From £3.80 +VAT per month) or Google Suite (£3.30 a month). We use both of these services and they are excellent.
If you are just looking for a one time update or some help with minor changes to your WordPress web site, please just give us a call on 01333 329882 or email firstname.lastname@example.org
*Standard support - email only with 8 working hour response time
**Priority support - email and phone with 4 working hour response time
***You can use this time for any service we provide, not just site updates. SEO work, citations, research, analysis, content creation, blogs, and more.
****We will have looked at your website analytics prior to the call and will offer advice on improving your website, lead generation, conversions, and more. You can ask us anything. Calls are done by Alan Tomkins.
You can use this time for anything, not just your website but training, SEO, local marketing, citations, analytics, reporting, audits, analysis, competition analysis, keyword research, or any service we offer.
There are several reasons for this:
We run our own UK based fully managed servers for hosting. We monitor all our client sites closely for issues such as hacking attempts, slow downs, spamming, and more. All our client sites are behind a dedicated secure hardware firewall for added security. We guarantee 99.95% uptime for your website.
Yes. If your websites traffic is exceeding 25,000 visitors per month we highly recommend dedicated hosting for your website. We can assist with this at very competitive rates.
The maximum number is 20 keyword phrases. This cannot be upgraded. You will see haw many No1 positions you have, how many are in the top 10, and a "visibility" score which is the combination of the scores.
Over time the SEO tool will build up a ranking history, so you can compare your current ranking with the results from last week, last month and 3 months ago.
We will also look for competitors using the same phrases and show you their "visibility" scores.
If your monthly uptime drops below 99.5% on a rolling 30 day period we will refund 1 months hosting fees.
We would link our reporting system to your Google Analytics. If you don't have GA installed we will setup an account if required and setup Google Analytics for you as they are a very important part of your website management.
You will get the following information:
We offer our client plans as preventative care, so we hope to prevent any of these issues happening. However, in the case your website gets breaks we will be there right there to restore a backup and get the site live again. We will then investigate why the site broke and if it's a WordPress update u=issue we will quote you for a repair time. If this falls within your plan time then we will use this.
We cannot promise your website will not be hacked but can promise we will do everything in our power to prevent it, as well as assist in the restoration and cleanup of the website with one of our backups. It may be a requirement that we involve a 3rd party security specialist but before doing so we will always talk to you about the problem.
Of course. We really value our relationship with you and your website, so we would hate to see you go, but we know financial needs drive many decisions and we don’t want to lock you in. Just give us a call or drop an email to email@example.com
Although these plans are for sites we build or re-design, we welcome clients who are looking for a long term relationship with a dedicated webmaster.
We first like to do a Website Evaluation to become familiar with the website, how it was built and any potential issues that can arise. With the evaluation we will perform all the "Website Updates and Monitoring" tasks and make a full backup. Most importantly we will make a list of issues to fix and suggestions for improvement needed in order to proceed with the website on a monthly plan. Based on your type of website, this Website Evaluation is a fixed £240 (4 hours work) fee.