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T: 01333 329882 E: hello@alpha-tango.co.uk

WordPress Hosting and Care Packages

We know you don't want the hassle of managing your websites hosting, or even doing the WordPress updates, so we have a range of packages to suit all requirements.

PLEASE NOTE: We do not offer email services, this is an IT function and we don't have the skills.  We highly recommend Microsoft Office 365 (From £3.80 +VAT per month) or Google Suite (£4.60 a month). We use both of these services and they are excellent.

If you are just looking for a one time update or some help with minor changes to your WordPress web site, please just give us a call on 01333 329882 or email hello@alpha-tango.co.uk

WEB MAINTAIN
Hosting and WordPress updates
with security monitoring

£45.00 / Month

  • High speed high availability hosting
  • Standard support*
  • We are here to answer your questions about any topic related to online. No charge, just great assistance.
  • SSL Certificate (https)
  • Support by email and text (if urgent), 8 hour response
  • Monthly WordPress Core updates
  • Monthly WordPress Plugin updates
  • Immediate security updates
  • Support for the latest PHP version
  • Premium plugins, Beaver Builder and Gravity Forms, worth $158 a year
  • Training videos in your admin area
  • Daily offsite backups held for 12 weeks
  • Detailed monthly reporting
  • Site security monitoring
  • IP address blacklist monitoring
  • Site uptime monitoring
  • Site performance monitoring
  • Google ranking report for up to 20 keyword
    phrases in monthly report
  • Google Analytics data
    included in your monthly report
  • One hour of consultancy***
    If used wisely your hosting is almost free
    Time cannot be carried over
  • One hour monthly call ****
    Adding value and helping you grow
  • Annual payment option £450 / year
    save £90 a year
  • Preferential rate of £60/hour for any work
  • Call us on 01333 329882 to get started or click the button below

WEB MANAGE
Mandatory for ecommerce sites
FANTASTIC VALUE!

£75.00 / Month

  • High speed high availability hosting
  • Priority support**
  • We are here to answer your questions about any topic related to online. No charge, just great assistance.
  • SSL Certificate (https)
  • Email & phone support, 4 hour response
  • Monthly WordPress Core updates
  • Monthly WordPress Plugin updates
  • Immediate security updates
  • Support for the latest PHP version
  • Premium plugins, Beaver Builder and Gravity Forms, worth $158 a year
  • Training videos in your admin area
  • Daily offsite backups held for 12 weeks
  • Detailed monthly reporting
  • Site security monitoring
  • IP address blacklist monitoring
  • Site uptime monitoring
  • Site performance monitoring
  • Google ranking report for up to 20 keyword
    phrases in monthly report
  • Google Analytics data
    included in your monthly report
  • One hour of consultancy***
    If used wisely your hosting is almost free
    Time cannot be carried over
  • One hour monthly call ****
    Adding value and helping you grow
  • Annual payment option £800 / year
    save £100 a year
  • Preferential rate of £60/hour for any work
  • Call us on 01333 329882 to get started or click the button below

WEB MASTER
Perfect for growing high traffic sites
With monthly analysis and advice

£150.00 / Month

  • High speed high availability hosting
  • Priority support**
  • We are here to answer your questions about any topic related to online. No charge, just great assistance.
  • SSL Certificate (https)
  • Email & phone support, 4 hour response
  • Monthly WordPress Core updates
  • Monthly WordPress Plugin updates
  • Immediate security updates
  • Support for the latest PHP version
  • Premium plugins, Beaver Builder and Gravity Forms, worth $158 a year
  • Training videos in your admin area
  • Daily offsite backups held for 12 weeks
  • Detailed monthly reporting
  • Site security monitoring
  • IP address blacklist monitoring
  • Site uptime monitoring
  • Site performance monitoring
  • Google ranking report for up to 20 keyword
    phrases in monthly report
  • Google Analytics data
    included in your monthly report
  • One hour of consultancy***
    If used wisely your hosting is almost free
    Time cannot be carried over
  • One hour monthly call ****
    Adding value and helping you grow
  • Annual payment option £1,700 / yr
    save £100 a year
  • Preferential rate of £60/hour for any work
  • Call us on 01333 329882 to get started or click the button below

*Standard support - email only with 8 working hour response time

**Priority support - email and phone with 4 working hour response time

***You can use this time for any service we provide, not just site updates. SEO work, citations, research, analysis, content creation, blogs, and more.

****We will have looked at your website analytics prior to the call and will offer advice on improving your website, lead generation, conversions, and more. You can ask us anything. Calls are done by Alan Tomkins.

FAQs

Why should I use Alpha Tango to manage and maintain my WordPress site?

  • We are based in Scotland and you are very welcome to visit us at any time.
  • All our team are UK based.
  • You will have no security / GDPR concerns. We will supply you with our GDPR policy document.
  • We were founded in 1998.
  • We have a huge customer base of happy clients. References are available on request.
  • Our in house team are WordPress experts.
  • We design and build WordPress and Woocommerce sites for clients.
  • We are honest and transparent in all our dealings with clients and suppliers.
  • We only use the best of breed tools to manage our clients.

What do you define as a "WordPress Job"?

This covers any jobs on your site like adding pages, changing menus, adding page content, adding videos, adding images.

Larger jobs such as creating a gallery, adding a chat service, or doing search engine optimisation work, may be chargeable.

Tell me more about your website hosting

We run our own UK based fully managed servers for hosting. We monitor all our client sites closely for issues such as hacking attempts, slow downs, spamming, and more. All our client sites are behind a dedicated secure hardware firewall for added security.  We utilise the Litespeed software to optimise the speed of our client websites.  We guarantee 99.95% uptime for your website.

Are there any traffic thresholds?

Yes. If your websites traffic is exceeding 25,000 visitors per month we highly recommend dedicated hosting for your website. We can assist with this at very competitive rates.

How many keyword phrases can I setup for reporting?

This depends on your package, 20, 50 or 100 keyword phrases. You will see how many No1 positions you have, how many are in the top 10, and a "visibility" score which is the combination of the scores. 

Over time the SEO tool will build up a ranking history, so you can compare your current ranking with the results from last week, last month and 3 months ago.

We will also look for competitors using the same phrases and show you their "visibility" scores.

How do you backup your hosting uptime guarantee?

If your monthly uptime drops below 99.5% on a rolling 30 day period we will refund 1 weeks hosting fees.

How do you get the analytics data for the website in your reports?

We would link our reporting system to your Google Analytics.  If you don't have GA installed we will setup an account if required and setup Google Analytics for you as they are a very important part of your website management.

What do I get in a detailed report?

You will get the following information:

  • An overview of the months activities.
  • A list of WordPress updates done during the month.
  • A list of plugin updates done during the month.
  • Keyword tracking and competition data
  • Details of your backups and the last backup restore point.
  • Analytics for the last 30 day period with a comparison with the previous period.
  • Security reporting on your site.
  • Uptime information.
  • Performance information.

What happens if my website goes down, is hacked, breaks, etc?

Our client plans include preventative care, so we hope to prevent any of these issues happening. However, in the case your website gets breaks we will be there right there to restore a backup and get the site live again. We will then investigate why the site broke and if it's a WordPress update issue we will quote you for a repair time.  If this falls within your plan then we will use this.

We cannot promise your website will not be hacked but can promise we will do everything in our power to prevent it, as well as assist in the restoration and cleanup of the website with one of your backups. 

Hacking and malware reparation is included in our Manage and Master packages.

Can I really cancel anytime?

Of course. We really value our relationship with you and your website, so we would hate to see you go, but we know financial needs drive many decisions and we don’t want to lock you in. Just give us a call or drop an email to support@alpha-tango.co.uk

My WordPress website was not built by Alpha Tango, can I still use these services?

We welcome clients who are looking for a long term relationship with a dedicated webmaster.

We are based in Fife in Scotland and support sites all over the UK.

When you come on board we will do a Website Evaluation to become familiar with the website, how it was built and any potential issues that can arise. With the evaluation we will perform all the "Website Updates and Monitoring" tasks and make a full backup. Most importantly we will make a list of issues to fix and suggestions for improvement needed in order to proceed with the website on a monthly plan.