Are you using premium rate phone numbers?
I know this isn’t strictly internet marketing but it’s very relevant to customer service and I need to get this off my chest. I’m talking to anyone who charges me for the privilege of calling you. I spend my live advising clients… more »
Free advertising and building credibility with email signatures
I often get emails from people who have poor email presentation. I’ve been asked for advice in this area many time so I thought it was about time I put together a check list for business email response and signature… more »
With your online reputation everything counts
It really pains me to see others making basic mistakes when dealing with people online. Our reputation is everything! I met someone last week who said “I don’t really care what people think of me”. REALLY! You may get away with this attitude if… more »
What would your Grandma say?
I was on an internet forum last night (yes they still exist in our new social media age). I’m a long term motorcycling fan and rider since a very early age (can’t say how early in case we’re being monitored). I was checking out… more »
Do you have a traditional media mind set?
Most of us in business have purchased advertising space, had a brochure or flyer printed, or done an exhibition at some point in our careers. So let me ask a question, what do they all have in common? Answer, they… more »
Become More Fascinating
I’ve just started reading a book by Sally Hogshead called “Fascinate”. So what made me buy it? I listened to a podcast called “Dishy Mix” (highly recommended by the way) and Sally was an interviewee. Ultimately I know I was being… more »
Please stop using the term Social Media Marketing!
If I hear it one more time I won’t be responsible for my actions. Can we call it “social influencing” or “social relationship development” or “creating a rapport through social interaction”? I know none of these make good buzz phrases… more »
Today LinkedIn announced LinkedIn today, sorry I couldn’t resist it.
Have you been sitting there thinking “I wish there was one place I could read all the news I’m interested in”? In these days of so many information channels this isn’t as easy as it sounds. Back in the old… more »
Can Google stay No1 for search?
At school, quite some time ago, I had a friend, Adam, who had a near photographic memory. He was the “go to guy” for all of us and could answer questions on almost anything. Needless to say he passed every… more »
Wireless Security is key when in public places
I just saw this and thought I should share it as I’m sure it’s relevant to many of us. Using WiFi in coffee shops has always worried me but I still do it for convenience however hacking now seems to… more »